Order Online: demco.com 24-Hour Fax: 800.245.1329 Order by Phone: 800.356.1200 Monday – Friday 7 a.m.– 6 p.m. CT International Orders international@demco.com Quantity Bids: 800.462.8709 Monday – Friday 7 a.m.– 6 p.m. CT quote@demco.com Can’t Find Something? 800.356.1200 Monday – Friday 7 a.m.– 6 p.m. CT Search our website or use our friendly online Live Chat at demco.com Have a Design Challenge? 800.747.7561 No matter the size of your space, our interior services experts are here to listen and guide you through every stage of your project. design@demcointeriors.com Order & Product Information Need to Confirm Your Order? Demco doesn’t require order confirmation. If you would like to confirm, simply note“Confirming Order” to avoid duplication. Special Invoices If you use your own voucher or invoice forms, please send us two copies. State any special billing requests for your order. Returns & Exchanges Demco is here to help you! An experienced team is available to answer questions about your order. If you want to return or exchange a qualifying item* within six months of your invoice date, please email custserv@demco.com or call 800.962.4463, 7:30 a.m.–5 p.m. (CT), Monday–Friday. Qualifying Items* Products that are unused, in their original packaging, and resalable will be considered for a Demco credit or refund. Please note a restocking fee and return freight charges may also apply for some returned products.Your Demco customer service representative will inform you of this amount as part of your conversation. Please understand that furniture, drop-ship products from our vendors, special orders, custom products, and international orders cannot be returned or exchanged unless you receive them damaged or defective.Anything that has been engraved or imprinted is not returnable. Not sure if an item qualifies for a return or exchange? A Demco customer service representative can help you. Call 800.962.4463. About Our Prices The prices in this catalog are effective beginning January 1, 2019.We plan to honor them all year, unless economic conditions force us to pass along price increases. Prices are in U.S. dollars and apply only to shipments to U.S. addresses. Payment Options Pay with a Credit Card • We accept MasterCard,Visa,American Express, or Discover. • Name and address of card provided must match billing address. • Shipping and processing charges will be added to your credit card. • We authorize the credit card at the time the order is placed. • We charge the credit card when the order ships. • Drop-ship products can take 6 weeks or longer to ship. Pay with Check Please include applicable shipping and processing charges.Visit demco. com (search shipping charges) for instructions or call 800.356.1200 for assistance. Send payment to PO Box 8048 Madison WI 53708. Bill Your Existing Account • Terms are net 30 days from invoice date. • Shipping and processing charges will be included on your invoice. Open Your Own Business Account with Demco • Enclose names, addresses, and phone numbers of three businesses where you currently have an account. • Please use an account with net terms for approval. • An authorized signature is required from you for reference. • We do not accept CODs. • Credit approval may delay your order.We suggest that you use a credit card on your first order. • Questions? Call 800.752.7614. Go Paperless Take advantage of convenient and secure electronic billing to receive invoices by email, initiate no-fee credit card and ACH payments, view and download account statements, and set up auto-pay. See more details and sign up at demco.com/GoPaperless. Order Information Order Status: 800.962.4463 Monday – Friday 7:30 a.m. – 5 p.m. CT custserv@demco.com Billing Inquiries: 800.752.7614 Monday – Friday 7:30 a.m. – 4:30 p.m. CT billing@demco.com Order Form PDF Download and print an order form from our website. Visit demco.com, search order form 849 2019_FL_orderform.indd 849 11/1/18 5:13 PM